Nigerian telecom giant Globacom has introduced a groundbreaking initiative aimed at safeguarding mobile users from costly phone repairs. The company has launched Nigeria’s first-of-its-kind Device Protection service, making mobile phone protection affordable and accessible to millions of subscribers.
In partnership with Cubecover, this service allows new and existing Glo customers to protect their mobile devices against common screen and water damage. Mojeed Aluko, Globacom’s Head of Value Added Service (VAS) explained that a minimal daily premium of just ₦50, or ₦300 weekly, and ₦600 monthly ensures that a customer’s device can be covered. He stated that the micro-protection plan offers up to ₦50,000 for screen repairs or replacement once the device has maintained an active subscription for one month.
“As a responsive and innovative network, we are leveraging this opportunity to provide meaningful protection to our customers, helping them stay connected even in the event of accidental damage”, said Aluko, highlighting Glo’s commitment to innovation and customer support.
Subscribers who wish to enjoy the service should dial *7013*1# to enroll via USSD. They will then select a preferred daily, weekly, or monthly package. Payments are debited directly from customers’ Glo airtime. After payment, a link will be sent for a quick screen integrity test. After passing the test, the device’s IMEI is registered with Cubecover, thus securing coverage.
Deji Macaulay, Managing Director of Cubecover, highlighted that this collaboration with Globacom will reduce anxiety for users regarding accidental phone damage and repair costs.
“The device protection service is unique because of its simple enrolment process via mobile phones and its affordable micro-premiums. It is also fast as its tech-driven verification process eliminates delays and paper works. It also provides peace of mind for millions of Nigerians using smartphones daily”, Globacom added.
New customers without Glo SIMs can walk into any Gloworld shop across the country, purchase a SIM and any phone device of their choice and subscribe to the device protection instantly.
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